Returns & Exchange Policy
If you want to buy a leather jacket online, make sure you understand the website’s return and exchange policy before you place your order. Leather jackets are considered an investment piece; therefore, it is critical that you are pleased with your choice.
We believe at customer loyalty and never make fake promises, we at brown-leatherjackets.com, know the value of your money and try to give you the best solution of your fashion needs. But in case your desired item does not suit you, here are some company policies regarding return and exchange.
Please read the policy carefully, and if you have any questions or complaints, please contact customer support at brown-leatherjackets.com. Our basics for return and exchange are as below:
Returns and Exchange Policies
brown-leatherjackets.com has a flexible return and exchange policies up to 25 days from the date of purchase.
It is critical to ensure that the item is returned in its original condition, with all tags and packing intact.
The worn, washed and altered item is not acceptable for return and exchange.
A copy of the invoice or receipt must be included in the return and exchange package so that the website can identify the order origins.
When brown-leatherjackets.com receives the return parcel, it will inspect the jacket to ensure that it is in the same condition as when it was purchased.
If the item passes the examination, the website will credit your original payment method with a refund. Please keep in mind that the refund and exchange may take several business days to process.
Custom size items are non-refundable and do not deserve exchange policy too.
The new jacket will be sent to you once the website receives your exchange request. Depending on the shipping option you select, the procedure could take several business days.
Return and exchange will only be accepted if the products are returned at the same address of delivery.
Cost of shipping would not be refunded in any case; it would have to be paid by the buyer which is between $25 to $50 according to the ordering country.
Before making your purchase, carefully read the returns and exchange policy to be aware of any exceptions or limitations. If you have any queries or issues, please contact at firstname.lastname@example.org, our representative is always there with the quickest solution of your query.